By Kenrick Cai SAN FRANCISCO - Verizon said an AI assistant for the company's customer service representatives built using ...

DOVER, DE / ACCESS Newswire / April 8, 2025 / Intellivizz is a well-established AI Automation Agency. In the latest ...

Some professions may not disappear entirely, but AI will reduce the need for human input, shrinking job availability.​ ...

Generative AI represents the next paradigm shift—a fundamental transformation in how software companies approach growth.

As Team '25 opens, Atlassian unveils new customer service and skills apps, makes its Rovo AI tool free for most users and ...

AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.

Adobe, Coupa, Five9, Salesforce and Thread are some of this year’s hottest companies for AI software, agentic AI and more.

Solar software provider Bodhi has announced the launch of Bodhi AI Assistant — a 24/7 virtual support agent that blends ...

Customer service is in AI’s sights. Sales and support roles are among the most impacted, with AI agents proving to be more ...

ServiceNow, which provides businesses with outsourced IT and customer service support as well as other digital services, said ...

Telco consumers increasingly expect a more personalized relationship with their service provider – they appreciate efficient ...

PARIS, April 6 (Reuters) - Shipping giant CMA CGM and tech startup Mistral AI expect rapid productivity gains from a 100 million euro partnership unveiled on Sunday, which the French firms also ...