Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on ...

Get Instant Summarized Text (Gist) Artificial intelligence can enhance customer service in the hospitality industry by addressing gaps between customer expectations and service delivery. AI can ...

Adobe, Coupa, Five9, Salesforce and Thread are some of this year’s hottest companies for AI software, agentic AI and more.

AI agents are transforming business with smart automation, despite challenges like trust and workforce impact.

Product executives from SugarCRM and Freshworks explain how generative AI is reshaping CRM by enhancing productivity, ...

Generative artificial intelligence has usurped its traditional counterpart as the next growing technology taking the payments industry by storm.

Artificial Intelligence is transforming industries, automating tasks that once required human labor. The World Economic Forum ...

As the data above suggest, if an AI agent were to screen 50 incoming interactions per day per customer service worker in the US at a fixed price of $1 per conversation, software spend on AI ...

DOVER, DE / ACCESS Newswire / April 8, 2025 / Intellivizz is a well-established AI Automation Agency. In the latest ...

Verizon's new internal software was created by feeding ... which have opted to use AI to replace customer service staffers. Sowmyanarayan said there are "much easier ways" to reduce costs.