Chatbots will only send follow-up messages after a user has initiated a previous conversation, according to Meta. If the user doesn't respond, the chatbot will take the hint and go quiet. Follow-up ...

Among my 5 Predictions For Banking And Fintech In 2023, I wrote: “2023 will be the ‘year of the chatbot’ in banking. After years of hearing pundits and futurists tell them how disruptive AI ...

Consumers are more comfortable with AI but still want human connection when it comes to certain services, making it crucial ...

United Bank for Africa's (UBA) chatbot, LEO, has become the first AI-powered chatbot to process cross-border payments using local currencies under PAPSS.

A phone-banking tool powered entirely by artificial intelligence is getting its first real-world test in a Pennsylvania Democrat's congressional campaign. The chatbot, named Ashley, calls voters ...

Tonik Bank enlists Gupshup for GenAI chatbot Gupshup, the world’s leading Conversation Cloud has announced its partnership with Tonik Bank, the first digital-only neobank in the Philippines, to ...

If you’re using ChatGPT but getting mediocre results, don’t blame the chatbot. The problem might be your prompts.

The chatbot, named Ashley, calls voters and engages in two-way, interactive conversations about candidate Shamaine Daniels, one of seven Democrats running so far in next year's primary.