Set SMART goals with your customers to get a sense of their objectives and make sure the goods or services you’re offering ...

Customers lose faith in brands when they feel they're putting in too much effort. The post 5 areas where businesses need to ...

Telco consumers increasingly expect a more personalized relationship with their service provider – they appreciate efficient ...

MORE than 6,000 employees of Prasarana Malaysia Bhd are being upskilled through a programme organised by the public transport ...

Verizon is making impactful use of AI for its internal operations, and also developing its network features and network infrastructure to serve the wider AI ecosystem.