Customer service representatives work as a liaison between a company or organization and the people who use its products or services. They answer questions, address concerns and complaints ...

A Kuwaiti citizen was compelled to confess to insulting a customer service representative after being shown a recorded clip ...

I probably do not have to tell you how difficult, if not impossible, it is to get in touch with a customer-service representative nowadays. Companies have downsized and phased out call centers in ...

NYSEG will meet with customers at the Campbell Fire Department to discuss billing concerns and receive feedback.

Health insurance companies such as UnitedHealthcare and Florida Blue are increasingly leaning on generative artificial ...

These awards highlight the Blue Cross VT’s Customer Service team’s excellence and the organization’s dedication to delivering exceptional experiences for our members. The recognition marked the third ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...