If you're looking for the best CRM software on the market, we have you covered. These options can help your team manage ...

We also took into account each product’s limitations and the quality of customer service provided. When evaluating the best CRM software, we looked closely at each system’s features, such as lead ...

today announced it has been named to G2’s 2025 Best Software Awards, placing #11 on the Best Customer Service Products list out of 3,453 products in the category. As the world’s largest and ...

At this year’s Enterprise Connect, Cisco rolled out new AI agents for Webex designed to improve customer service experiences.

By Aaron Geiger is the Managing Director of Manufacturing and CPG/Retail for ORTEC As food distributors confront rising ...

The software not only modifies speech patterns ... it raises concerns about its impact on global customer service hubs like the Philippines, which has built a strong industry reputation based ...

Webex Calling, Cisco’s cloud-based phone system, is receiving new AI features as well. The company today previewed an ...

Cloudflare has admitted that it broke its own logging-as-a-service service with a bad software update, and that customer data was lost as a result.… The network-taming firm admitted in a Tuesday ...

Inc., the leading provider of IR Ops software, today announced it is a winner in the Stevie Awards for Sales & Customer Service — honored as a “Front-Line Customer Service Team of the Year: Technology ...