If you're looking for the best CRM software on the market, we have you covered. These options can help your team manage ...

When it comes to customer service software, Zendesk is one of the largest and best known providers, and the software giant offers a comprehensive live chat solution. Olark is straightforward to ...

AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.

Salesforce's CRM software helps businesses maximize customer ... The Essentials package provides both sales and customer service in one simple app for just $25 per user a month.

today announced it has been named to G2’s 2025 Best Software Awards, placing #11 on the Best Customer Service Products list out of 3,453 products in the category. As the world’s largest and ...

This Tech Guide explores three of the most common consumer “headaches,” and how retailers can improve customer service.

We recently published a list of 12 Best Enterprise Software Stocks to Buy Now. In this article, we are going to take a look ...

And as the only large service software provider offering outcome-based pricing, we make sure customers only pay for problems that are resolved - not for interactions or failed attempts. Resolutions ...