Avangrid, the parent company of NYSEG, is investing more than $7 billion statewide for critical grid infrastructure improvements through 2030. The improvements to the Hillcrest substation include ...

NYSEG and RG&E are installing the latest in energy use technology − smart meters − across their wide customer base that includes more than 1 million electric hook-ups and 500,000 natural gas ...

Buffalo, NY (WBEN) NYSEG customers say they were shocked to see a higher electric bill after new smart meters were installed.

As residents of northern Westchester and Putnam counties face winter energy bill spikes, representatives of utility New York State Electric and Gas Corp (NYSEG) will be available at customer ...

BROOME COUNTY, N.Y. (WBNG) -- According to NYSEG, the outages in Broome County are restored. According to a NYSEG representative, the outages were due to a substation issue during planned work.

(WBNG) -- UPDATE: According to NYSEG, the outages in Tioga County were due to an equipment issue that was quickly remedied for fewer than 200 customers. NYSEG added the cause for Broome County’s ...

NYSEG and RG&E are urging customers to take advantage of assistance programs to avoid falling behind on bills and disconnections.

NYSEG cares about the people we serve, and we want to make sure that you can afford to keep the lights on at home. That’s why I want to make this perfectly clear: NYSEG has not raised your ...

But, the utilities say they’re not the ones to blame. NYSEG/RG&E/National Grid are responsible for delivering gas and electricity to customers and issuing bills that include the cost of delivery ...

NYSEG and RG&E share strategies for reducing damage to underground utilities, which led to a 39% reduction in fiber installation damages in New York. With a steadfast commitment to safety and ...