With public reporting and value-based payment, healthcare organisations have strong incentives to optimise quality of care, ...

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Correspondence to Professor Paul Batalden, The Dartmouth Institute for Health Policy and Clinical Practice, Lebanon, NH 03766, USA; paul.batalden{at}gmail.com Our interactions during the Colloquium ...

Comparing safety, performance and user perceptions of a patient-specific indication-based prescribing tool with current practice: a mixed methods randomised user testing study ...

The role and value of theory in improvement work in healthcare has been seriously underrecognised. We join others in proposing that more informed use of theory can strengthen improvement programmes ...

The case study and analyses presented here illustrate the crucial role of human factors engineering (HFE) in patient safety. HFE is a framework for efficient and constructive thinking which includes ...

Healthcare institutions continue to face challenges in providing safe patient care in increasingly complex organisational and regulatory environments while striving to maintain financial viability.

Correspondence to Dr Eduardo Salas, Department of Psychology, Rice University, Houston, TX 77005, USA; eduardo.salas{at}rice.edu Front-line medical teams are experiencing unprecedented stressors as a ...

Background Speaking up is important for patient safety, but healthcare professionals often hesitate to voice their concerns. Direct supervisors have an important role in influencing speaking up.

Objectives: The purpose of this study was to investigate the nature and causes of human errors in the intensive care unit (ICU), adopting approaches proposed by human factors engineering. The basic ...

1 Professor of Health Policy and Management, The Nordic School of Public Health and The Karolinska Institute, Sweden, and The Faculty of Medicine, Bergen University, Norway 2 Robert Ratner Professor ...