There is a surge of backlash against SSA’s escalating reliance on online identity proofing tools for routine transactions.

The Social Security Administration has come under fire for AI phone glitches, long call times and website outages.

Philips Service Center And Customer Care Number - Find here the list of authorised Philips service centers with address, customer care, toll free number nearby you. Get repaired Philips Headphones and ...

Customer service hours have been reduced at Brighton and Hove libraries as not enough staff are available.

Insights from SEAA 2025: How ISVs can win against 800-number giants Discover how leading ISVs are leveraging company culture, rapid support, and customized solutions to outperform national competitors ...

Why do companies still use 1-800 numbers? These numbers can build trust with consumers, and those who still have landlines don’t have to pay.

Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on call times and freed them up to sell products to customers, leading to a ...

TROY, Mich.: 13 March 2025 — Customer satisfaction with the dealer service experience remains strong for a second consecutive year, yet long wait times for appointments, communication shortfalls and ...

One scheme involves the criminals pretending to be airline customer service representatives and using fake social media accounts to contact frustrated fliers with offers to help. They then ask for ...

A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

1-800-CHATGPT telephone number lets any US caller talk to OpenAI’s assistant—no smartphone required.