As multiple rounds of gunfire erupted near Florida State University’s student union minutes before noon on Thursday, hordes ...

Boca plane crash update: 911 operator was inundated with calls as drivers watched the small plane spiral in the air shortly ...

KOMO News reveal the desperate attempts by neighbors in a Pierce County neighborhood to summon police to a large house party ...

John joined the CBS Miami digital team in February 2007. The City of Boca Raton has released the 911 calls made in the minutes before and after a small plane crashed onto the Tri-Rail tracks on ...

"His cell phone didn’t have service but as we were on the phone with him we found out his mom had a cell phone also,” said ...

A remarkably calm 9-year-old girl kept her cool during a home invasion robbery in Southern California, calling 911 and ...

Emergency communication specialists are considered first responders in Colorado, but that isn't the case across the entire country.

Dispatchers were inundated with 911 calls from people who witnessed the crash, from someone who was in a building across the ...

Community members continue to protest the Sacramento sheriff's decision to no longer respond to certain mental health calls ...