A hallucinating customer support bot—and a viral backlash—shows how fast things can go wrong in the age of AI automation.

This "service-as-a-software" model makes professional-grade services accessible and affordable to a much wider audience.

Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on ...

Solar software provider Bodhi has announced the launch of Bodhi AI Assistant — a 24/7 virtual support agent that blends ...

The market value of the software systems that use AI to pursue goals and complete tasks on behalf of users is expected to see ...

DOVER, DE / ACCESS Newswire / April 8, 2025 / Intellivizz is a well-established AI Automation Agency. In the latest ...

ServiceNow's strong AI growth and a 21% subscription revenue rise signal future gains. Read why investing in NOW stock is ...

Savvy potential customers will come armed with a range of detailed questions that SaaS companies must be ready to answer.

AI agents are transforming business with smart automation, despite challenges like trust and workforce impact.

The artificial intelligence (AI) job market is poised for rapid growth, with new data highlighting strong demand across ...

Artificial Intelligence is transforming industries, automating tasks that once required human labor. The World Economic Forum ...

Customer expectations have skyrocketed but so have the challenges businesses face in meeting them. Today’s consumers demand ...