Trump pushed the blame on a staffer, telling NBC News, “It was one of [Waltz’s] people on the phone. A staffer had his number on there.” President Donald Trump was reportedly angry with ...

Good news for call center operators who are worn down by hostile customers with unreasonable demands—artificial intelligence technology can alter angry ... of a person over a phone call.

A customer was upset about service received at a phone repair shop, which led to a fight and then fatal shooting that left the customer and employee dead, Texas ...

“Over the last two months, since Trump began his second term, my office has received literally thousands of phone ... person town halls after several meetings resulted in public protests and ang ...