News

Delhi govt has prepared a plan under which Delhi Transport Corporation (DTC) bus drivers and conductors will receive regular ...
In response to growing complaints about rash driving, skipped bus stops and misbehaviour by Delhi Transport Corporation staff ...
Coaching is an effective growth and support process for businesses and individuals. At Results Coaching, our mission is to support leaders in being more confident, competent, and courageous in their ...
Agentic AI changes this. It can watch for triggers – like fraud or service failures – and act before the customer even picks up the phone. Instead of dealing with a complaint, it reaches out, resolves ...
Combatica is redefining tactical training through mobile innovation, market leadership, and customer loyalty. SAN ANTONIO, July 31, 2025 /CNW/ -- ...
This strategic move shows AI is now the foundation for how leading companies engage, support, and retain their customers ...
Sophos unveiled a refreshed channel program Wednesday featuring an array of updates aimed at better rewarding partners for ...
Discover how brands use conversational AI to enhance empathy, trust, and personalized support without losing the human touch ...
From its humble beginnings in the founder’s basement, Lakeside Service Co. has grown into a highly respected residential HVAC and plumbing contracting firm.
Many companies are investing heavily in flashy CX technology, yet customers still are not seeing the meaningful improvements ...
Evolve now or risk being left behind' - Sara Cerruti, Vice President Global Customer Transformation for PTC ServiceMax shares ...
When leaders are misaligned on priorities and lack the training they need to empower their staff, teams suffer and so do ...