"You don't get these opportunities often," said Commander Pam Palmisano, who oversees support services for the Collin County Sheriff's Office, which includes 911 dispatch. "You have to take those." ...

Emergency callers who could not get through to 911 phone lines serviced by Collin County were asked by the ... Calls from larger cities with their own dispatch, like Plano or McKinney, were ...

However, if they need to be reached this weekend -- Friday, July 1, through Monday, July 4 -- residents should call the Collin County sheriff's dispatch at 972-547-5350 and ask for the ...