Close the loop with care. Deborah Bearden trains associates to respond meaningfully to customer feedback—no generic templates ...

By Greg Bensinger and Deborah Mary Sophia (Reuters) -Amazon chief executive Andy Jassy on Thursday justified the company's ...

The Gazette offers audio versions of articles using Instaread. Some words may be mispronounced. CEDAR RAPIDS — A computer error mistakenly sent notices to Park ...

Meanwhile, the Tesla Company and its innocent customers are now targets in a ferocious ... any rational thinking American. In a March 23 letter, “Trump doing what Americans want him to ...

Some of the UK's biggest banks will be contacting customers they think are struggling with money as April brings a raft of hikes to household bills. Energy costs, water bills and council tax are ...

The letter said banks had a strict obligation to follow customers’ instructions but must act with reasonable skill and care. Banks were not required to question customers about transactions to ...

Ryanair has launched a new £79 subscription service called "Prime" which could save customers up to £420. The budget airline, competing with the likes of Jet2, Easyjet, and TUI, is encouraging ...

The choice is stark. The next Wisconsin Superintendent of Public Instruction will be either a lifelong educator who worked at every level of education or a registered private voucher lobbyist who ...

Ensuring reliable instruction-following in LLMs remains a critical challenge. This is particularly important in customer-facing applications, where mistakes can be costly. Traditional prompt ...

Lightning Jay does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations beyond ...