6. How does IRIS Elements customer service team stay up-to-date with the latest product updates and features to ensure that they can answer questions effectively? To stay on top of the latest updates, ...

IBPS Clerk Mains Result 2025 Live: Customer Service Associate results declared. Follow the blog for latest updates.

The Automated Customer Account Transfer Service moves securities like stocks, bonds, mutual funds, and options from one brokerage to another.

What Home Depot Just Taught Me (and Not in a Good Way) About Customer Service As a business owner, picture yourself on the other end of a customer interaction. What would you really want to happen?

These fun interview questions might catch you by surprise, but here's how to answer them—plus example answers.

We put ChatGPT-3.5 and ChatGPT-4 to the test in customer experience and marketing scenarios.

While I was researching the book, I learned about Apple’s 5 Steps of Service, a formula that founders of any business can adopt to elevate the customer’s experience with their products.

Amazon employees are already using ChatGPT for software coding. They also found the AI chatbot can answer tricky AWS customer questions and write cloud training materials.