Discover how studying Spanish can boost your career prospects. Learn the professional benefits of bilingualism in today’s global job market.

Some IRS managers have decided to “voluntarily downgrade” to non-management roles, because the pay “does not justify the ...

This strategic move shows AI is now the foundation for how leading companies engage, support, and retain their customers ...

Agentic AI changes this. It can watch for triggers – like fraud or service failures – and act before the customer even picks up the phone. Instead of dealing with a complaint, it reaches out, resolves ...

A new Microsoft study ranks the 40 jobs most at risk of being replaced by AI and the 40 roles that are safest for now. Find ...

A new bipartisan bill, called the "Keep Call Centers in America Act of 2025," introduced by Sen. Gallego and Sen. Jim Justice of West Virginia on Wednesday, proposes to ensure such jobs remain in the ...

Robotic solutions are no longer just prototypes, but practical, cost-effective tools capable of handling repetitive and even ...

The technology landscape has been redefined by the rise of XaaS (“anything as a service”). Initially built on the promise of ...

Singapore's Ministry of Manpower has just released its annual update on median salaries, covering 570 professions across nine ...

The Mattoon-based company recently announced its acquisition of JMJ Talent Solutions, a staffing agency based in Northwest Indiana.