Indian food delivery company Zomato has laid off almost 600 customer support associates within a year of hiring them. The ...

We're listing 10 remote work companies that have led the way in their respective industries. Find out what they’ve done and ...

Eternal, laid off around 500 junior staff from its ZAAP programme, citing performance issues. This is the biggest job cut at ...

The application for opening a savings account requires basic information and proof of identity like your full name, home address, and job information ... monthly service fees, customer support ...

The Tribune, now published from Chandigarh, started publication on February 2, 1881, in Lahore (now in Pakistan). It was started by Sardar Dyal Singh Majithia, a public-spirited philanthropist ...

Known for having the friendliest staff in fast food, Chick-fil-A still holds the crown — even with a 2% dip this year. The ...

The Customer Service Associate results will be announced today by late evening. Candidates who have appeared for the mains examination can check the results on the official website of IBPS at ibps.in.

AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.

“AI is still the No. 1 thing that people have talked about,” says David Singer, global vice president of go-to-market strategy at Verint. “In the last couple of years, there were a number of AI pilots ...

At the ABC 360 Conference, Catherine Kuhlmann drove home a powerful truth: no one in EMS is exempt from the responsibility to ...

CRM magazine presents its seventh annual rundown of the leading companies and hottest trends in customer relationship management.

From new hires to departures, promotions and transfers, here are the latest comings and goings in the pharmaceutical industry ...