Blind man walks 7 miles a day handing out flyers to find his stolen service dog: ‘Bam Bam means the world to me’ Angel Santiago says his beloved 14-year-old service dog, Bam Bam, was stolen ...

Democratic Gov. Andy Beshear credited President Trump's FEMA on Tuesday, and said during a podcast that customer service had improved with the government agency.

IRS managers ‘voluntarily downgrade’ their roles as agency looks to fill customer service jobs Some IRS managers have decided to “voluntarily downgrade” to non-management roles, because the pay “does ...

The Keep Call Centers in America Act would require a company to disclose when they relocate call center operations overseas and inform callers about AI use.