With the next Platinum Service Awards scheduled for Oct. 22, the Boca Chamber of Commerce is on the lookout for the next ...

VMO2 unveiled its proprietary new AI tool designed to support customer service agents and improve issue resolution.

Just about a year ago, on a trip to New York City, Tim Sweetman and his wife made a pitstop for some “work research.” Having ...

In an increasingly crowded marketplace, merely selling a product or service is no longer enough. Consumers are seeking ...