The coffee giant aims to stand out on guest experience in a cutthroat consumer environment as it tries to boost lackluster ...

Dubai World Trade Centre (DWTC) today announced robust H1 2025 results for its Hospitality division, serving over 527,000 guests across 1,401 events, a year-on-year increase of 11.8% in guests and 6.7 ...

With the next Platinum Service Awards scheduled for Oct. 22, the Boca Chamber of Commerce is on the lookout for the next ...

Natal, South Africa, ResRequest brings over two decades of expertise and innovation, helping multi-property and multi-country ...

In addition to protein drinks, Starbucks plans to introduce new baked goods and a new dark roast coffee next year.

In its fiscal third quarter, Starbucks reported revenue of $9.5 billion — slightly above analyst expectations, but same-store sales in the US dropped by 2%.

Volunteer extraordinaire David B. Sullivan has long had customer service in his blood.

The hospitality industry faces mounting cybersecurity challenges as artificial intelligence (AI) enables increasingly ...

In today’s consumer-driven economy, where customer loyalty is fragile and digital feedback travels faster than ever, companies are leaving no stone unturned to monitor their service quality.

The latest electronic point of sale systems are the missing link between guests and speedy service across restaurants, bars ...

The size of the fresh issue is up to INR 7,596 million. All the proceeds of the IPO (after IPO-related expenses) will accrue ...