At the recent Zendesk Relate 2025 conference, I spent some time with the company’s EMEA CTO, Matthias Goehler, to better ...

Keith Anderson applied to 100 Big Tech jobs after he quit teaching but didn't hear back. Once he made these 4 changes to his ...

New research reveals the skills gap that could be costing you job opportunities. Americans list nearly 10 skills on their resumes, with teamwork and problem-solving dominating the most successful ...

The resume is ... position [for example, a visually impaired counselor for those who are visually impaired]." Related: Discover your perfect career path and get customized job recommendations ...

And because most of its customers prefer calling its support service, it uses RingCentral’s cloud phone solution to make sure there’s a human in place to attend each call no matter what time or day it ...

Customer service can make or break a dining experience. It can ruin a perfectly delicious meal or brighten up the most basic of take outs. Now, a new survey has revealed the surprising chains ...

VTA officials initially said they yet to determine which bus lines will return Friday, but posted on X Thursday evening that 100% of bus service would resume ... service and jobs, and we hope ...

VTA bus service resumed Friday, and light-rail service was expected to resume Monday after a judge ... "Not without making cuts in service, cuts in jobs, and possibly increasing bus and light ...

Trump's staffing cuts and office closures are launching Social Security's customer service into chaos. 73 million Americans rely on Social Security to afford essentials. I visited SSA offices and ...

RingCentral RingCX, for example, is a holistic omnichannel solution, ensuring exceptional customer experiences across all your channels. Customers don’t just contact customer service to find a ...