The National Consumer Tribunal has slapped mobile operator Cell C with a R500 000 fine over an international roaming dispute with its client. Court documents seen by ITWeb show th ...

When it comes to troubleshooting your Xfinity services or getting support for billing, technical issues, or service ...

To connect with Expedia Customer Service, one-touch dial dial 1-888-540-1069 and follow the automated instructions to reach a ...

Good afternoon. I am Hee Jun Chung, IRO of SK Telecom. Let us begin the Earnings Conference Call for the Fourth Quarter and ...

For organizations looking to integrate AI-powered voice assistants, some key questions must be answered to ensure success.

Churches Fire & Security has successfully transformed its customer service operations through an innovative AI-powered ...

TCN has strategically expanded its global teams across key regions, including EMEA and APAC, strengthening its presence and ...

TCN has more than two decades of experience building cloud-based contact centre systems with thousands of clients worldwide ...

A class of consumers claims Google violates the California Invasion of Privacy Act, which prohibits the unauthorized ...

“There are a lot of things that it’s going to do better than we can,” said Jeff Laethem, who heads a Buick and GMC dealership ...

Now they're hoping to replace CenturyLink with Starlink, which uses low-Earth orbit satellites that offer faster service than ...

Artificial intelligence is now in dealers’ website chatbots, text and voice assistants, sales lead tools, repair schedulers, ...