The utility is notifying customers in service ... system, LADWP crews continue to be hard at work testing the water to make sure it's safe, and they will stay at it until every customer is restored." ...

Is this the experience you want for your customers? Understanding what the best customer service journey looks like can be challenging. With so many tools and services available—not to mention ...

To access Amazon’s Customer ... Service" in the top left of the screen. Need a quicker reply? Call Amazon at 1-888-280-4331. When customers call this number, a bot picks up the phone and ...

Palisades fire victims are suing LADWP, claiming downed power lines caused a second ignition — and the utility tried to hide ...

Amazon is one of the biggest retailers in the world, and that can make it quite challenging to shove past the FAQs, user forums, and Reddit threads to actually talk to a human over the phone.

Jodi Daniels is a privacy consultant and Founder/CEO of Red Clover Advisors, one of the few Women’s Business Enterprises focused on privacy. Like most technologies, AI is a double-edged sword.

Some people reported that their new provider gave them better customer service ... of the best (and worst) phone plan providers. (CR members can consult our phone service ratings, too.) ...

The Washington Post reported Wednesday that the federal government was planning to abandon its phone filing system ... curtailing a service that 73 million Americans have relied on for decades ...

Significant improvements in customers’ ease-of-use perceptions of voluntary utility offerings—particularly alternative power and fuel options such as rooftop solar, EV charger incentives and backup ...

LOS ANGELES, April 2, 2025 /PRNewswire/ -- American Textile Maintenance — parent company of Republic Master Chefs and Medico Professional Linen Service ... and Power (LADWP), the company ...