The quasi-independent agency cites a 1911 court ruling in California that says that, absent a contract, utilities aren’t ...

The new system is supposed to bring the service up to speed, including better customer service and more communication ... If ...

A group of Palisades fire victims allege that an energized LADWP electrical tower started a second ignition when it was knocked down at 10:30 p.m. on Jan. 7, approximately 12 hours after the fire ...

It does not necessarily reflect the view of The Herald. Mobile operator EE has confirmed it is working to fix service issues which have left some customers without phone signal and unable to make ...

The Los Angeles Department of Water and Power (LADWP) was cleared of initial blame in the Palisades Fire, despite complaints alleging its power lines sparked spot fires after the blaze began. Ongoing ...

It says the LADWP told the Washington Post days after the fire began Jan. 7 that the line was not energized at the time of the blaze and had not been for the past five years. However, the agency ...

To access Amazon’s Customer ... Service" in the top left of the screen. Need a quicker reply? Call Amazon at 1-888-280-4331. When customers call this number, a bot picks up the phone and ...

WASHINGTON ― The White House requested the rapid changes to phone service that the Social Security Administration plans to put in place next week, the agency’s leader said Monday. In a meeting with ...

WEST HOLLYWOOD—On March 18, the city of West Hollywood announced that the Los Angeles Department of Water and Power (LADWP ... services are accessible by phone at (323) 848-6400 and via website ...

Is this the experience you want for your customers? Understanding what the best customer service journey looks like can be challenging. With so many tools and services available—not to mention ...

Jodi Daniels is a privacy consultant and Founder/CEO of Red Clover Advisors, one of the few Women’s Business Enterprises focused on privacy. Like most technologies, AI is a double-edged sword.