Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days – the agency’s ...

Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on ...

NY, released survey results showing hundreds of patients of Optum-owned providers faced billing, customer service and care ...

Best Fares Now is a trustworthy online travel agency that collaborates with Copa Airlines Customer Service to offer flight ...

The court heard the “f..off” incident happened towards the end of a night shift in the early hours of January 27th last when ...

Respondents described issues with quality of care, billing and customer service at Hudson Valley health care facilities run ...

NYSEG will meet with customers at the Campbell Fire Department to discuss billing concerns and receive feedback.

TOKYO -- Is saying "smile please" to store staff considered harassing the workers, known in Japan as "customer harassment"?

Another representative confirmed the TikToker’s new place was outside T-Mobile’s service area she went to the store to return ...

A protest by Conduent, which has had the E-Zpass contract for eight years, alleged one TransCore parent company, Temasek, has ...