There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

Service has resumed on the TTC’s Line 1 after an hour-long service outage ahead of Toronto Blue Jays game Saturday afternoon. A fire investigation halted Yonge-University service between St ...

When you do that, don't forget to include the soft cost of turnover; things like your last customer-service rep left and "indirectly" takes your largest client with them. You will find the largest ...

KUWAIT CITY, Jan 11: Al Ahli Bank of Kuwait (ABK) has launched the “Virtual Customer Service Representative,” the first service of its kind in Kuwait, now available in the Al Khiran Mall, Al Jabriya, ...

Customer service should be a single-step process for the consumer. If a customer calls a helpline, the representative should, whenever possible, follow the problem through to its resolution.

If you've been shopping at Walmart and need some help from a human and not a recording, you might already know it's not as straightforward to reach a customer service representative as Walmart ...

Jed Brewer, Good Loud Media It doesn’t matter what a company or customer service rep’s idea of right and wrong is — if you don’t pay attention to your customers’ unique needs and ...

Getty Images/iStockphoto A Michigan woman is suing her former employer over corporate policies that she says forced her to endure repeated sexual harassment as a customer service representative ...