Only 22% of retail CFOs report having a healthy inventory level. With imports to drop sharply through year end, the stage is ...

What’s the difference between CRM and FSM? Learn how CRM manages customer relationships while FSM optimizes field service operations.

These include sending and receiving domestic and international parcels, returning online purchases delivered via Posti, sending and receiving domestic registered letters, and easily contacting Posti ...

Customer service has reached its lowest point since 2016. Forrester’s 2024 U.S. CX Index found brands’ service strategies fail to meet the ever-evolving needs of consumers. While advancements in ...

NEW YORK, April 8, 2025 /PRNewswire/ -- XY Retail, a global leader in next-generation unified commerce solutions, has announced the launch of its dedicated Customer Success Team (CST ...

NEW YORK, April 8, 2025 /PRNewswire/ -- XY Retail ... impact across its retail customer base. Led by Senior Vice President Andrea Basso, the CST will operate globally, ensuring seamless support, ...

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...

The second annual Digital Customer Loyalty report, also revealed that 81% of respondents consider loyalty to have always been important or is now more important than ever, with the number one business ...

In Safeway stores, clerks often see a slight, spectacled shopper who isn’t a regular customer but looks vaguely ... where the A.F.L. Retail Grocery Clerks Union wants store managers to join ...