The incident began when a Reddit user named BrokenToasterOven noticed that while swapping between a desktop, laptop, and a ...

It makes all the difference when you find a remote job that offers paid training! Especially if you are new to an indust ...

Leadership and customer service training work together to create a purpose-driven and customer-centered culture and exceptional customer service and customer experience results ...

From customer service chatbots to personalized shopping recommendations, artificial intelligence has become integral to our ...

Workforce development firm Burning Glass insists that skills, rather than degrees, are the key to job success. Its new ...

In this week's banking news roundup: Provident Bank's Tara Brady was promoted to chief experience officer; the Federal Reserve ended its enforcement action against Nano Banc; Jim Nussle announced ...

Trump's staffing cuts and office closures are launching Social Security's customer service into chaos ... at least one staff member's main role was helping older visitors determine what paperwork ...

Fleet News revealed last month (February), the Michelin-owned company had earmarked 86 service centres for possible ... either redeploying into another role within Euromaster UK or moving to ...

Some roles will also be affected at Sky’s call ... it “future-ready” as it shifts from phone support to digital customer service. The company said the changes will “create a faster ...

Sky has announced plans to axe 2,000 jobs at its customer service centres and close three ... and that has led us to change the number of roles we need to deliver our services." ...

Barbara, who works at the HM Prison and Probation Service, which sits within the Ministry of Justice (MoJ), said colleagues were “angry and frustrated” at the plans for job cuts. The civil ...

NSW Department of Customer Service (DCS) has tapped Naomi Youness ... the CIO of the NSW Department of Communities and Justice, a role she has held since July 2019. She will now hold the role ...