Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on ...

DOVER, DE / ACCESS Newswire / April 8, 2025 / Intellivizz is a well-established AI Automation Agency. In the latest ...

When it comes to customer service software, Zendesk is one of the largest and best known providers, and the software giant offers a comprehensive live chat solution. Olark is straightforward to ...

This "service-as-a-software" model makes professional-grade services accessible and affordable to a much wider audience.

AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.

Info-Tech Research Group has unveiled its list of the top ten software solutions offering the best vendor support in 2024.

We recently published a list of 12 Best Enterprise Software Stocks to Buy Now. In this article, we are going to take a look ...

If you're looking for the best CRM software on the market, we have you covered. These options can help your team manage ...

Learn more about whether SentinelOne, Inc. or SoundHound AI, Inc. is a better investment based on AAII's A+ Investor grades, ...

The utility is overhauling its main computer system, which is also critical to a larger plan to bring automated meter reading ...

NEWS: Indiana Governor Mike Braun signed two executive orders on Tuesday that he says will "improve customer service for ...