Over the last two decades, customer expectations have gone through an evolution. In fact, 80% say that experience is just as ...

Strong channel relationships do tend to benefit your operations and those of your partners, but ultimately, they’re for your ...

Authentic advocacy is everything, and generating it starts with internal operations and authentic brand building.

A key achievement in Sudheer’s career has been the deployment of AI technologies that have drastically improved efficiency in ...

Introduction Small businesses have to be cleverer in the competitive world of today to provide outstanding customer service. Optimizing call center services for small businesses is among the best ...

LEHI, Utah--(BUSINESS WIRE)--Tranont won two Bronze Stevie Awards in the 19th annual Stevie Awards for Sales & Customer Service. Tranont’s Customer Success Department was recognized for the ...

Tranont’s Customer Success Team wins Bronze for Department of the Year; Loni Smith wins Bronze for Customer Service Training Professional of the Year Tranont won two Bronze Stevie Awards in the ...

Refund processing times vary based on the airline, hotel, or service provider. Generally, it takes 7-10 business days for refunds to reflect in your account. Contacting Expedia customer service is ...

Travelocity, being one of the most prominent travel platforms, offers multiple ways to contact their customer service. If you are wondering how to speak with an Travelocity representative, this ...

Tata Consultancy Services has crossed the $30 billion revenue mark, solidifying its position as the world's second-largest IT ...

Leadership and customer service training work together to create a purpose-driven and customer-centered culture and exceptional customer service and customer experience results ...