Over the last two decades, customer expectations have gone through an evolution. In fact, 80% say that experience is just as ...

Strong channel relationships do tend to benefit your operations and those of your partners, but ultimately, they’re for your ...

Authentic advocacy is everything, and generating it starts with internal operations and authentic brand building.

If you have a question or need information from a federal agency, check the federal holiday schedule to make sure you get ...

A key achievement in Sudheer’s career has been the deployment of AI technologies that have drastically improved efficiency in ...

Business Intelligence Group Winner of Silver Stevie for Front-Line Customer Service Team of the Year and Bronze Stevie for ...

Introduction Small businesses have to be cleverer in the competitive world of today to provide outstanding customer service. Optimizing call center services for small businesses is among the best ...

LEHI, Utah--(BUSINESS WIRE)--Tranont won two Bronze Stevie Awards in the 19th annual Stevie Awards for Sales & Customer Service. Tranont’s Customer Success Department was recognized for the ...

Tranont’s Customer Success Team wins Bronze for Department of the Year; Loni Smith wins Bronze for Customer Service Training Professional of the Year Tranont won two Bronze Stevie Awards in the ...

Refund processing times vary based on the airline, hotel, or service provider. Generally, it takes 7-10 business days for refunds to reflect in your account. Contacting Expedia customer service is ...