At the recent Zendesk Relate 2025 conference, I spent some time with the company’s EMEA CTO, Matthias Goehler, to better ...

It makes all the difference when you find a remote job that offers paid training! Especially if you are new to an indust ...

Aqua, a division of Essential Utilities, is hiring customer service representatives for its call center in Cary.

Workforce development firm Burning Glass insists that skills, rather than degrees, are the key to job success. Its new ...

"Zomato cuts 600 customer support jobs amid AI adoption" was originally created and published by Verdict Food Service, a GlobalData owned brand. The information on this site has been included in ...

The online food delivery service Zomato trimmed up to 600 customer support roles ... Just like that, they wiped out hundreds of jobs without a second thought.” The assertion of being terminated ...

We may receive compensation when you click on links to products we review. Please view our affiliate disclosure. Customer support software is evolving quickly thanks to AI. The tools on this list ...

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Sky has announced plans to axe 2,000 jobs at its customer service centres and close three of its ten contact centres. The contact centres that will close are Stockport, Sheffield and Leeds Central.

Sky, the owner of Sky News, has announced 2,000 jobs at its customer service centres are at risk. The company said its proposals, including the closure of three UK sites, would affect 7% of its ...