What makes great customer service? I believe it's empathy, reassurance and confidence, so is AI with a human touch the answer ...

Lava International announced the rollout of its new customer-centric initiative, Demo@Home, a consumer- first service that allows users to experience Lava’s flagship ... With Demo@Home, customers can ...

Lava has announced a new customer initiative called “Demo@Home.” This service is designed to allow potential buyers to experience select Lava smartphone ... According to Lava, the service provides a ...

Former ICMR chief Soumya Swaminathan has publicly criticized Air India, labeling her experience as "terrible ... frequent flyers about Air India's customer service and booking systems.

America’s Best Customer Service 2025 highlights companies that excel in delivering the best customer experience using a variety of measures, including public data and a large-scale confidential ...

For customer experience in marketing to be seamless, these channels must work in harmony. Omnichannel integration ensures that no matter where or how a customer interacts with your brand ...

In this step-by-step guide, we’ll show you exactly how to create a compelling HR CV, even without prior experience. Before we jump into the steps of crafting your HR CV, let’s address a common concern ...

In a post on LinkedIn, Mr Ahmed revealed that he recruited a candidate with zero experience and no resume, sparking debate on traditional hiring practices. Instead of a conventional resume ...

These positions can provide hands-on experience and help you understand the day-to-day realities of customer service work. They also add valuable entries to your resume and demonstrate your ...

Customer experience in the U.S. has declined for the third year in a row, according to research firm Forrester, which analyzed 98,363 consumers’ perceptions of 223 brands across 13 sectors for ...

In this way, the customer can have an experience similar to talking to a customer service representative in real time. Or perhaps a superior experience, as there are instances in which AI can ...