Tranont won two Bronze Stevie Awards in the 19th annual Stevie Awards for Sales & Customer Service. Tranont's Customer Success Department was recognized for the Customer Service Department of the Year ...

Tredence, a leading data science and AI solutions provider, today announced the launch of Tredence Customer 360, a ...

A conversation with Matt Lattman, SVP of Card Acquisition Marketing at Discover, about the brand's approach to generative ...

India’s online gaming industry is booming, and the number of online casinos in India is growing rapidly. With countless options available, it can be challenging to choose the right one that meets your ...

Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers ... a suggested retail price of $449.99 in the United States. Discover ...

Hertz Corporation has warned about an alarming data breach that might have exposed sensitive customer data to hackers. The ...

Validity, Inc., the leading provider of marketing success and customer data intelligence solutions, today announced it has completed the acquisition of Litmus, the leading global provider of email ...

As an online bank, Discover does not have any physical branches for customers to visit, but its customer service is available 24/7, 365 days via phone. Discover Bank is available to all U.S ...

Talkdesk’s AI platform helps retailers streamline customer service, improve operational efficiency, and integrate with major ...

Agent engagement and performance are key drivers of success in modern contact centres. Customer expectations have risen ...

The UK's smaller networks are outperforming the "Big Four" providers – EE, O2, Three, and Vodafone – in key areas ...