Exterior of The People’s Joint cannabis dispensary at 501 State St. on Wednesday in Schenectady. Danny Taylor, the store ...

HOUSTON — The Texas Lottery Commission will pay nearly $46 million to a woman who was denied her winnings for months amid investigations and controversies that tied up her payout.

Veolia Water customers are seeing double on their water bills, and they believe it’s all connected to the ongoing water ...

Multiple Lines and Bundling Confusion: A single line might start at $65 with auto pay, but adding family members or multiple lines quickly raises the base rate. A family of four can see a base charge ...

Picture this: You take your car to a shop for routine work, only to discover they’ve added repairs you didn’t agree to – and then refuse to fix the damage they caused or issue a full refund.

Efficiency can undermine customer connection. Here's why personalization and human touch in business operations matter even more in 2025, ...

A CXO would be a strategic design leader with one mission: to ensure every digital touchpoint in government is accessible, intuitive, responsive and human-centered.

Does the AI solution provide your customers with a more personalized experience, or does it just infuriate them further?

When was the last time you called customer support — anywhere, for any reason — and got another live human being on the line? I suspect it’s been a good long while. Does anyone else immediately start ...

Last week, a month-long programme of roadworks to replace water piping began in Brompton-on-Swale, near Richmond, by Yorkshire Water.

Linda Lerch says her aunt and two other older family members, have been without functioning landline service since July 23.

Construction at Macon's interchange is adding 15 minutes to commutes as the Spring Street exit closure forces drivers to find alternate routes.