A hallucinating customer support bot—and a viral backlash—shows how fast things can go wrong in the age of AI automation.

Salesforce's AI-powered Agentforce drives efficiency, boosts customer satisfaction, and embraces innovation with robust ...

The market value of the software systems that use AI to pursue goals and complete tasks on behalf of users is expected to see ...

Google agentic AI innovation and AI agent technology includes new Agent2Agent protocol, Google Cloud Marketplace, partner ...

Learn about Google's A2A protocol, the groundbreaking framework transforming AI ecosystems with seamless agent collaboration ...

It’s about collaboration, not control, recognizing that enterprises need solutions that work across platforms and unique ...

Google’s announcements at Cloud Next 2025 represent a strategic, full-stack commitment to an AI-driven future centered on ...

What sets Google apart, in its own words, is the tight integration of its foundation models across its entire stack. Much ...

The generative AI-based ‘analyst’ in the Workspace Sheets app is among several new AI-based features unveiled for the ...

How to scale a practical strategy for managing reviews and brand presence that can apply to 10s of sites or hundreds of ...

The company noted that it was now seeing ]increasing traction in AI-adoption' and added that IOT/DE, Enterprise Solutions and ...

The idea of having AI agents coordinate activities to achieve a task requires a standard protocol for sharing queries, ...