That would make the rides potentially more efficient and environmentally friendly, because more people are cramming into one ...

Under state rules, the small northern Michigan power company could owe customers as much as $1.5 million in bill credits ...

A new resource from Info-Tech Research Group reveals how AI is revolutionizing customer service by addressing long-standing challenges such as long wait times, impersonal interactions, and operational ...

Verizon Communications VZ posted solid first-quarter financial results amid weak customer metrics. Wireless service revenue ...

Learn how to create a Shopify store in just X simple steps. Set up your store, customize, and launch with ease to start ...

Pennsylvania American Water will hold customer outreach sessions in Lackawanna and Luzerne counties to answer questions about ...

The VU Cinema Cafe in Jamaica Plain is the last standing DVD rental store in the Boston area that has become a community ...

There are three elements I believe companies should focus on to create a great customer experience for the modern consumer: ...

While surveys provide valuable insights, only a small percentage of customers typically participate, limiting the scope of ...

Helen says she countered the initial offer and asked Oura to raise the credit toward a new ring or replace her ring with a new one of the same model. She says Oura made a surprising exception and told ...

Birmingham Water Works Board Chair Tereshia Q. Huffman says a new bill that would convert the utility to a regional board, and throw out the current board members, doesn’t reflect the reality of ...

Secretary of Veterans Affairs Doug Collins describes a focus on 'customer service' as he settles into his role leading the ...