Eventually, Sweetwater fessed up and explained what had happened – they’d sent his Jackson guitar to Jim Root of Slipknot.

Ordering an electric guitar online will usually lead to a nervy few days at the best of times, but when this metal fan’s swanky new Jackson guitar failed to turn up after three weeks and ...

In a now-deleted Reddit post originally captured by MusicRadar, someone who works on the US Air Base in Qatar ordered themselves a brand new Jackson guitar from Sweetwater. Three weeks later and ...