If you wish to convince your board members and C-level decision makers that loyalty programs, you need to know what customers want.

British Airways this month implemented a series of changes to its loyalty program as it shifted to a model that primarily uses spending, rather than distance flown, as the metric for travelers to ...

Learn about the best travel credit cards, which can unlock benefits and rewards that will let you travel more or better without going over budget.

Shopping online is not only convenient, it can also help credit card holders earn certain rewards that they might not receive ...

Learn the basic of the Hilton Honors loyalty program, including elite status tiers, how to earn points and the best ways to ...