Britain’s main energy lobby group has accused the regulator of “unreasonable and unprofessional” behaviour, including contacting energy company staff at 6pm on Fridays, exposing a rift at a crucial ...

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or ...

A report by The Times has outlined how Drax attempted to ‘silence’ an employee, after she raised concerns that it had misled ...

The energy regulator Ofgem told BBC's Money Box that it is writing ... email the supplier to explain and has a copy of an example letter people can use as a template.

A reader wants to know what to do after their energy provider wrongly said they'd take thousands from their accounts ...

E.ON has issued an unwelcome message to customers ahead of a hike in energy prices from April. Energy regulator Ofgem has announced a 6.4% increase to its price cap which will see the average bill for ...

The energy provider, which is rivalled by the likes of EDF, British Gas, OVO, Octopus and more, has spoken out in the wake of the price cap rise being confirmed by Ofgem.

As the new price cap kicks in, around 22 million customers will be affected, including four million on prepayment meters, ...

The figures emerged as Energy Secretary Ed Miliband wrote an urgent letter to Ofgem, the regulator which sets the price cap, asking it to move quickly to protect consumers. The predicted higher ...