The Social Security Administration recently walked back plans to have recipients make in-person visits in order to finalize ...

Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days – the agency’s ...

With less than a week to go before a deadline that the Social Security Administration set to end phone support for certain ...

Elon Musk's cost-cutting operation, DOGE, set off a panic in March among elderly and disabled people after proposing that the ...

The agency said it's reversing a decision to cut phone services for identity verification after a backlash from seniors.

Put yourself in your audience’s shoes and be brave enough to admit when something you thought was working just isn’t.

Even though President Donald Trump told NBC News post-election that “we’re not touching Social Security,” Musk has attempted ...

The American Federation of State, County and Municipal Employees or AFSCME, Alliance for Retired Americans, and the American ...

Dear Margar-etiquette, As a customer at a retail or grocery store, I am almost overly annoyed by people being on their phones ...

Martin Lewis has issued a warning to anyone with a broadband or mobile phone contract, as a new law change could see you hit ...

Calling customer service when you have a question or problem with your credit card might seem like a pain, which is why many ...

Retirees and disabled people are facing chronic website outages and other access problems as they attempt to log in to their ...