Keith Anderson applied to 100 Big Tech jobs after he quit teaching but didn't hear back. Once he made these 4 changes to his ...

“The biggest reason for this is cost.” Some people reported that their new provider gave them better customer service, cellular coverage, call quality, and/or data speed. Thinking of making ...

Don't miss a story. Get San José Spotlight headlines delivered to your inbox. The VTA light rail Orange Line has returned to full service and partial service has been restored to the Blue Line Monday, ...

San Jose Spotlight file photo. With the union worker strike over, some VTA bus service will resume Friday, with more bus lines and light rail services restarting over the next few days. VTA has yet to ...

Customer service can make or break a business. Put yourself in the shoes of a customer; you’ve encountered a problem with your product and need to contact support. If you get a resolution quickly, you ...

Santa Clara Valley Transportation Authority workers returned to work Thursday after a judge ordered them to end their strike without a new contract. While 1,500 workers are back to work, VTA ...

With the union worker strike over, some VTA bus service will resume Friday, with more bus lines and light rail services restarting over the next few days. VTA has yet to determine which bus lines ...

Sky has announced plans to axe 2,000 jobs at its customer service centres and close three of its ten contact centres. The contact centres that will close are Stockport, Sheffield and Leeds Central.

WASHINGTON (DC News Now) — Metro service was affected after a chain-link fence fell on an overpass Saturday. Metro said that a section of the fence fell off of an overpass across VA I66 at Washington ...

This article is brought to you by our exclusive subscriber partnership with our sister title USA Today, and has been written by our American colleagues. It does not necessarily reflect the view of The ...

In the realm of customer service operations, the challenge of maintaining efficiency while providing personalized service is a tightrope walk. As you strive to enhance your email template ...