SmartThings is Samsung's app that lets users control the company's IoT devices and has an approximately 390 million user base ...

Samsung is infusing AI into a whole range of products, including its domestic appliances. We’ve previously brought you the ...

Samsung is strategically embedding AI across its consumer electronics, starting in India, a key market with 23 million ...

Samsung is introducing local languages and India-specific features to its AI-powered appliances, aiming for 70% sales from ...

Samsung believes their AI development will automate many  tasks on appliances that often require manual intervention, while reducing energy footprint and responding to natural conversation ...

Samsung has launched an AI-powered remote diagnosis and troubleshooting system that cuts down service wait times and transforms the customer experience ...

Samsung's Home Appliances Remote Management (HRM) tool, powered by AI, is enhancing customer service by providing faster remote diagnostics and troubleshooting.

Over the weekend, a hacker called “GHNA” claimed to have stolen 270,000 customer satisfaction tickets from a Samsung database in Germany. The data, which was uploaded on a hackers’ forum ...

Customer Care Services is one of the well-known service centers you can visit for all your device related damages be it – cameras, mobiles, refrigerators, washing machine, air conditioners, desktop ...