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The Talkdesk Customer Care team was recognized in the Transformation of the Year category for its exceptional approach to solving customer challenges, elevating engagement, and creating measurable ...

Here are the latest Canadian cellphone plan and device deals, plus other promos from wireless carriers such as Rogers, Telus ...

International Banker is joined by Mr. Daniel Asiedu, Managing Director of OmniBSIC Bank to discuss the bank's impressive ...

Wireless provider T-Mobile has introduced new post-paid plans with lower costs, added features and a new five-year price-lock ...

There are three elements I believe companies should focus on to create a great customer experience for the modern consumer: ...

Mayor Chris Cooke decried the current process that someone has to go through to get permission to carry out demolition works ...

The 39-year-old Miami woman thought she was interacting with a potential customer. Instead, police said she was talking to an undercover officer.

With technology evolving at lightspeed, what will call centers of the future look like? And will we soon be talking to AI ...

Accelerate your tech game Paid Content How the New Space Race Will Drive Innovation How the metaverse will change the future of work and society Managing the Multicloud The Future of the Internet ...

Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer ... the agency’s phone lines with questions ...

Social Security's acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency's telephone customer service ... the agency's phone lines with questions ...