Airline customer service scams have hit consumers who Googled for phone numbers as scammers try to cash in on delays or ...

Scammers are setting up fake customer service responses to lure people who have trouble with legitimate companies.

The head of Nova Scotia Power says the company believes it knows who stole customer information in a recent ransomware attack ...

AI-first solution for customer service and IT support in the contact center. “This integration unites the power of Zoom’s AI-first omnichannel contact center platform with ServiceNow’s CRM ...

You can catch Opening Bid on Apple Podcasts, Spotify, YouTube, or wherever you get your podcasts. The race to better compete ...

Crypto Staking Doesn't Violate U.S. Securities Law, SEC Says: The SEC's latest staff statement looks at staking and how the securities regulator might evaluate that part of the crypto ecosystem. SEC ...

In a statement, Dior said customer data was accessed as a result, however, no financial information was impacted. The incident comes in the wake of a number of UK retailers ... the breach on May 7, ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. There was a time, not too long ago, when customer service carried a certain elegance.

Owners can also contact Toyota customer service at 1-800-331-4331 with recall numbers 24TB06 and 24TA06. Check to see if your car is recalled Car owners looking to check the status of their ...

Social Security is fielding an unprecedented number of retirement claims ... DOGE proposed ending phone service for retirement and disability claims, then narrowed its proposal after backlash ...

You can also do yourself a favor and set the stage for a more profitable exchange by paying your bills on time. Once you've ...

A month after instituting a controversial anti-fraud policy that sparked widespread concern among senior citizens, the Social ...