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The head of Nova Scotia Power says the company believes it knows who stole customer information in a recent ransomware attack ...

You can also do yourself a favor and set the stage for a more profitable exchange by paying your bills on time. Once you've ...

Scammers are setting up fake customer service responses to lure people who have trouble with legitimate companies.

Consumers must be aware of scams that can be triggered when doing an online search for customer service or even a company's phone number.

Renewed calls have been made for an hourly service along the Cambrian line between Aberystwyth and Shrewsbury as passenger numbers increase. SARPA, the rail user group for the Cambrian Railway Lines, ...

311 provides residents, businesses and visitors with easy access to non-emergency City services, programs and information 24 hours a day, seven days a week. 311 can offer assistance in more than 180 ...

This year, JetBlue Airways overtook Delta Air Lines in the first/business class category, taking the top spot in customer satisfaction with a score of 738 out of a scale of 1,000 points.

Chelsea are still in contact with the representatives of Alejandro Garnacho, who looks likely to leave Manchester United this summer according to reports. The Blues are set for another busy summer ...

A year after claiming that its AI chatbot could do the work of 700 representatives, Klarna is turning back to people to handle more of its customer service work. The buy now, pay later firm now ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...