Recently, one Carnival cruiser turned to the cruise line’s brand ambassador, John Heald, for his thoughts on an intrusive ...

A cruiser made a compelling suggestion to improve the pool deck experience and the cruise line’s brand ambassador wants to ...

One of the saddest, most gut-wrenching parts of my job,” shared Carnival Cruise Line's beloved Brand Ambassador, John Heald, ...

Carnival Cruise Line brand ambassador John Heald has invited guests to join him aboard a surprise November sailing on ...

How much of a problem is filming a medical emergency or accident onboard a cruise ship? Carnival Cruise Line discusses the ...

John Heald, Carnival Cruise Lines’ brand ambassador, took to Facebook to ask his followers how they felt about spelling out “thank you” in money on the bed for the steward to find as a tip.

A recent incident on a Carnival cruise has been brought under the spotlight after one passenger was reportedly seen filming ...

Carnival is making some bold changes in 2025. The cruise line will open its newest private island, Celebration Key, in July. Carnival also announced a new ship and its return to Mobile, Alabama, its ...

Brand ambassador John Heald issued an important reminder about cabin rules some guests have overlooked on multiple ships.

Carnival cruise passengers are clearly against the idea of the cruise line doing something other cruise lines do with onboard entertainment.

Carnival Cruise Lines Senior Cruise Director John Heald said Saturday that the Carnival Elation will be delayed returning to the cruise terminal, "affecting embarkation as a result." One person is ...