Update: Power has been restored to much of the impacted region, but several hundred remain without power in Schuyler County, ...

The Cayuga County Legislature voted Tuesday to request an independent audit of NYSEG and RG&E billing practices.

JOHNSON CITY, N.Y. (WBNG) -- NYSEG will hold a Community Connection event to connect directly with customers. Officials said ...

Utility crews are addressing power outages as they pop up across the region. Some roads have been closed due to emergency utility repairs.

Rising utility costs have been the top constituent complaint fielded by the offices of local state representatives.

New York State Electric and Gas reminded customers Thursday to avoid damaging underground utilities when taking on any outdoor project. April is National Safe Digging Month, and before homeowners and ...

Rep. Josh Riley (D-NY-19) has launched a formal investigation into the billing practices of New York State Electric and Gas ...

Customers of New York State Electric & Gas (NYSEG) and Rochester Gas and Electric (RG&E) can now receive quicker, more ...

At a NYSEG community event in the Southern Tier residents voiced growing frustration over skyrocketing electric bills, with ...

New York State Electric and Gas (NYSEG) hosted another Community Connection event in the Southern Tier Wednesday night. NYSEG representatives said they talked to 36 customers at the Campbell Fire Hous ...

New York State Electric & Gas and Rochester Gas and Electric are reminding customers that safety always comes first before ...

If a contractor or homeowner damages the underground facilities, they should call 911 immediately and NYSEG or RG&E.