There is a surge of backlash against SSA’s escalating reliance on online identity proofing tools for routine transactions.

The Social Security Administration has come under fire for AI phone glitches, long call times and website outages.

The Social Security Administration (SSA) today announced substantial progress in service delivery outcomes resulting from ...

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row ...

The SSA is set to impose new requirements for phone-based customer service requests, potentially increasing the need to travel to an office.

IRS has shrunk by 25%, mostly through voluntary separation incentives, while the Social Security Administration plans to shed ...

Over 100,000 Kia vehicles were recalled for a potential window trim hazard. Kia said the issue can be resolved by getting a ...

Q2 2025 Earnings Call Transcript August 1, 2025 Fortis Inc. beats earnings expectations. Reported EPS is $0.558, expectations ...

AARP warned that steering people more toward its online identity proofing feature, SAP, will “exacerbate the agency’s ...

Calling the wrong number could cost you hundreds of dollars if you hook up with a bogus customer service line. A metro Detroit woman ... target of an energy scam to contact them immediately at 800-477 ...

Operator: Welcome, everyone, to the MPS Second Quarter 2025 Earnings Webinar. My name is Arthur Lee, and I will be the ...

According to the National Highway and Traffic Safety Administration (NHTSA), several automakers are pulling certain models due to safety concerns.